Program Review and Organizational Studies
Canada’s northern regions are facing unprecedented social, economic and environmental changes. Such change places considerable demand on the agencies and organizations serving the north. To ensure our clients are ready to face these challenges, RT Associates specializes in evaluation services that identify whether an organization, or a particular program or service provided by that organization, is achieving its stated goals and objectives. Our reviews are comprehensive and provide a complete assessment of organizational goals and objectives, resources, policies, systems and procedures. Because we are system-oriented, we recognize that organizations do not operate in isolation from customers and clients, suppliers, advisors, competitors, and regulatory agencies. As such, our evaluations identify and discuss the environment (or the system) within which the organization operates, and we strive to provide a complete assessment of external relationships with other key organizations.
In carrying out our reviews, we typically focus on four important categories:
• Goals and Objectives
• Financial, Information and Human Resources
• Policies, Systems and Procedures
• Quality of Service
RT Associates also offers services to help clients restructure their organizations, programs or services. After having identified in the review/evaluation phase, the gaps that inhibit the achievement of long term success, we provide strategic solutions – which might include re-organization, re-distribution of resources, or advice on how to acquire the resources necessary to achieve our client’s goal and objectives.